Technical Issues

We are currently recovering from a cyber attack.

We have not got any evidence that data has been extracted.

We are working to restore all services, but we have to prioritise security, so this may take some time.

If you have services with us that are not working, and we have not communicated with you already, please message us.

We will post updates here:

Email Services:
99% of email accounts should now be available. Any aged email we have now recovered will be in a sub-folder of your inbox.

Website Services:
99% of website services have been restored, others will follow over the course of the coming weeks. If you have pages which are out of date, plase let us know.

DNS and Name Servers:
Our DNS Servers are running, please request any changes below.

Contact:
Please help us help you by limiting phone calls. We would appreciate WhatsApp Messages to Vanessa on +447787902865 so that we can triage responses.

Backups:
Most of the backups we have have been destroyed. We have some offline backups we are having to check, but this is a long process with many Terabytes of data to review. We have checked around 60TB of data, and have very little left to check. Restoration of websites we do not have backups of may take a significant amount of time, and we appreciate that you may like to move your service. If you have your own backups, please let us have them asap.