We are currently recovering from a cyber attack.
We have not got any evidence that data has been extracted.
We are working to restore all services, but we have to prioritise security, so this may take some time.
If you have services with us that are not working, and we have not communicated with you already, please message us.
We will post updates here:
Email Services:
99% of email accounts should now be available.
We are prioritising other work, so any aged email we have will be recovered in 4 to 6 weeks' time.
We are not able to check for specific emails in the mean time.
Most of our backups have also been destroyed, so there is a good chance that there is little to recover.
Website Services:
Some website services have been restored, others will follow over the course of the next two weeks.
When services are restored, some pages may be out of date.
Once we have re-published your website, let us know if changes need to be made.
DNS and Name Servers:
Our DNS Servers are running, please request any changes below.
Contact:
Please help us help you by limiting phone calls.
We would appreciate WhatsApp Messages to Vanessa on +447787902865 so that we can triage responses.
Backups:
Most of the backups we have have been destroyed.
We have some offline backups we are having to check, but this is a long process with many Terabytes of data to review.
Restoration of websites we do not have backups of may take a significant amount of time, and we appreciate that you may like to move your service.
If you have your own backups, please let us have them asap.